Terms of cancellation

Reservation terms

In order to make a reservation for a pitch it is necessary to pay a fixed advance of Euros 75. Reservation is optional. The remaining cost of your holiday can be paid directly at the camping the day before leaving.

In order to make a reservation for an accommodation it is necessary to pay in advance the amount equal to 30% of the total cost. Reservation is mandatory. The remaining cost of the holiday must be paid within 6 weeks of arrival. In case the reservation is made within 6 weeks of arrival, the full amount will be requested in advance.

ALL RESERVATIONS are FREE!

Reservations will be valid only upon receipt of the deposit and subsequently the balance. Failure to pay the deposit or the balance within the time indicated will result in the cancellation of the reservation.

In the reservation request it is possible to ask for a specific pitch number only in case of holidays of two weeks or more. In any case it is possible to specify in your reservation request if you prefer a shady, half-shady or sunny place. The indicated preferences are only indicative and not binding for the management. We will do our best to answer to your needs! In most cases you will have the possibility of choosing your own pitch among the ones available upon arrival and with the indicated characteristics.

TIP: having a reservation for a pitch greatly increases the chances of having all your preferences met with.

Cancellation terms

In case of cancelling of a reservation for a pitch:

  • Up to 30 days before the day of arrival: the advance payment will be returned and no further payments are requested;
  • Within 30 days of arrival: no further payments are requested but the advance will NOT be returned.

The campsite applies for cancellations the general conditions dictated by the ANVR (Dutch Association of Travel Agents and Tour Operators).

The following costs are charged to the customer, in case of cancellation of the booking of an accommodation that takes place:

  • Until the 42nd day (excluded) before the arrival date: 30% of the cost of the holiday;
  • From the 42nd day (inclusive) until the 28th day (excluded) before the arrival date: 35% of the cost of the holiday;
  • From the 28th day (inclusive) until the 21st day (excluded) before the arrival date: 40% of the cost of the holiday;
  • From the 21st day (inclusive) until the 14th day (excluded) before the arrival date: 50% of the cost of the holiday;
  • From the 14th day (inclusive) up to the 5th day (excluded) before the arrival date: 75% of the cost of the holiday;
  • From the 5th day (inclusive) to the day of departure or later: the total amount of the holiday.

Early departure terms

For pitch reservations: it is granted a 7 nights flexibility on the date of departure indicated on the reservation. In case of more than 7 nights early departure the payment of the missing nights will be requested, with the exception of the flexible nights. EXAMPLE: reservation for 21 nights and only 5 nights spent: a payment for only 9 further nights is required.

For accommodation reservations: no flexibility is allowed and in case of early departure it will be required the payment of the full price also for the remaining nights.

Late arrival terms

For pitch reservations: prior communication to the camping management of the delayed arrival it is granted a 1 night flexibility on the date of arrival. In case of no prior warning the reservation will be cancelled.

For accommodation reservations: no flexibility is allowed and in case of late arrival it will be required the payment also of the first night.